HealVape Privacy Policy

At HealVape, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website and purchase our products.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide you with a smooth shopping experience, we may collect the following types of personal information:

  • Personal Identification Information: This may include your name, email address, shipping address, phone number, and payment information.
  • Payment Information: We collect payment information such as credit card numbers, PayPal details, and other necessary details for processing transactions.
  • Browsing Data: We use cookies to collect information about your browsing behavior on our website, including your IP address, device type, and browser information.
  • Order Information: We collect information about the products you have purchased, your order history, and shipping details.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To Process Orders: We use your personal information to process your orders, including billing and shipping.
  • Customer Support: Your contact details are used to respond to any inquiries, provide order updates, and offer support.
  • Marketing Communications: If you opt-in to our email newsletter or promotions, we may use your email address to send marketing materials related to new products, discounts, and other offers.
  • Website Improvement: We analyze browsing data to improve the functionality, layout, and user experience of our website.
  • Security: We use your information to ensure the safety and security of our website and prevent fraud.

3. How We Protect Your Information

We prioritize the security of your data and implement a variety of technical and organizational measures to protect it. These measures include:

  • Encryption: We use secure encryption technologies to protect sensitive information such as payment details during transactions.
  • Access Control: We restrict access to personal data to only authorized personnel who require it to perform their job duties.
  • Secure Servers: Your personal data is stored on secure servers with strict access control measures.

However, please note that no method of data transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We work with trusted third-party service providers who help us process payments, fulfill orders, and deliver products to you. These providers only have access to the personal data necessary to perform their services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and property.
  • Business Transfers: In the event of a business transaction (such as a merger, acquisition, or sale of assets), your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track usage patterns, and provide personalized content. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of our website.

We may also use tracking technologies such as web beacons to track user activity and gather statistics on website usage.

6. Your Rights

Under applicable data protection laws, you have the following rights concerning your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If any of your personal data is incorrect or incomplete, you can request it be updated.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-out of Marketing: You can opt-out of receiving promotional emails at any time by following the unsubscribe link in the email or contacting us directly.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@HealVape.com.

7. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may also retain and use your personal data to comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by HealVape. This Privacy Policy applies only to our website. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

HealVape
Email: info@HealVape.com
Phone: +44 7525 203947